Support

How can we help?

Find answers to common questions below, or reach out and we’ll get back to you quickly.

How do I download FlirtDeck?+

FlirtDeck is available free on the App Store for iPhone and iPad, and on Google Play for Android devices. Search for 'FlirtDeck' or use the download links on the FlirtDeck page.

Is FlirtDeck free?+

Yes! FlirtDeck is free to download and comes with a full Starter Deck included. Additional card decks (Deep Dive, Spicy, and more) are available as optional in-app purchases.

How many players does FlirtDeck support?+

FlirtDeck works for 2–8 players. Some cards are designed for one-on-one play while others are best with a group — the app adjusts based on your party size.

Does FlirtDeck require an internet connection?+

No. Once downloaded, FlirtDeck runs entirely offline. Play anywhere — no Wi-Fi required.

How do I restore my purchases?+

Open FlirtDeck, go to Settings, and tap 'Restore Purchases'. Make sure you're signed in with the same Apple ID or Google account used at the time of purchase.

I found a bug. How do I report it?+

We'd love to hear about it. Email us at support@heaplabs.com with your device model, OS version, and a description of what happened. Screenshots are super helpful too!

How do I request a refund?+

For App Store purchases, refunds are handled by Apple at reportaproblem.apple.com. For Google Play purchases, visit the Google Play support page directly.

Can I suggest a card prompt?+

Absolutely — we love hearing creative ideas. Send your suggestions to hello@heaplabs.com. We review all submissions and may include community prompts in future deck updates.

Is FlirtDeck appropriate for all ages?+

The Starter Deck is suitable for ages 17+. Certain unlockable decks contain mature themes and are intended for adults only. Parental guidance is recommended.

Still need help?

Get in touch.

We’re a small team and we read every email. Expect a reply within 24–48 hours.

support@heaplabs.com

Privacy: FlirtDeck does not collect personal data or require account creation. All game data stays on your device. For questions about our data practices, email privacy@heaplabs.com.